Terms of service

Welcome to SilkDrapeCo.

These Terms of Service govern your use of https://www.silkdrapeco.store/ and your purchase of products offered through the website.

By accessing the website, placing an order, or using website services, you agree to comply with these Terms together with our Return and Refund Policy, Privacy Policy, and Shipping Policy.

If you do not agree with these Terms, please do not use the website.

3.1 Business Information

The website is operated by:

H&G FACILITIES USA CORP

Business Address:
5630 NW 61ST ST APT 1315
COCONUT CREEK, FL 33073
USA

Email: [email protected]

Contact Person: KALI MORGAN CLARK

3.2 Products

SilkDrapeCo primarily offers jewelry products including:

  • necklaces;
  • bracelets;
  • anklets; and
  • related jewelry styles or accessories that may be added to the website in the future.

Product descriptions, photographs, dimensions, colors, patterns, finishes, and other characteristics are provided to help customers make informed purchasing decisions.

Because jewelry is photographed and displayed on different screens and devices, slight differences between displayed images and the physical product may occur.

3.3 Product Care and Intended Use

Customers are responsible for using and caring for jewelry appropriately.

Unless product-specific instructions state otherwise, customers should exercise reasonable care and consider removing jewelry before:

  • swimming;
  • bathing;
  • showering;
  • exercising;
  • sleeping;
  • applying perfume or hairspray;
  • using cleaning chemicals;
  • applying lotions or cosmetics; or
  • participating in activities involving significant pulling, impact, friction, or snagging.

Customers should store jewelry in a dry and secure location when it is not being worn.

3.4 Product Sizing

Customers are responsible for reviewing available product measurements and selecting an appropriate size where multiple sizes are offered.

A sizing preference that differs from the dimensions listed on the applicable product page is generally not considered a product defect.

Where a product's dimensions are material to the purchasing decision, customers should review the available measurements before placing an order.

3.5 Jewelry Appearance

Minor variations in:

  • color;
  • texture;
  • finish;
  • reflected light;
  • display appearance; or
  • photographic presentation

may occur.

Such variations do not automatically constitute a defect.

3.6 Pricing

Prices displayed on the website are stated in U.S. dollars unless otherwise indicated.

Our current shipping pricing is:

  • Orders of $10.00 or more: Free shipping.
  • Orders below $10.00: $5.99 shipping charge.

Prices and promotional offers may change from time to time.

A price change generally does not alter the price of an order that has already been accepted unless otherwise permitted or required by law.

3.7 Taxes

Applicable taxes, fees, or other government-imposed charges may be calculated and collected at checkout where required.

Tax treatment may depend on the customer's location, the nature of the transaction, and applicable law.

3.8 Order Placement

When you submit an order, you are making a request to purchase the selected products.

An order confirmation acknowledges receipt of the order but does not necessarily constitute final acceptance if the transaction remains subject to verification.

We may decline or cancel an order when reasonably necessary due to circumstances such as:

  • suspected fraud;
  • payment failure;
  • inventory problems;
  • material pricing or listing errors;
  • shipping restrictions;
  • technical problems;
  • suspected misuse of the website; or
  • other legitimate business or legal reasons.

If we cancel an accepted paid order, we will generally arrange an appropriate refund of amounts actually paid for the cancelled merchandise, subject to applicable law.

3.9 Payment

Payments may be processed through third-party payment providers.

Customers must provide accurate and authorized payment information.

By submitting payment information, you represent that:

  • you are authorized to use the payment method;
  • the information provided is accurate; and
  • the transaction is legitimate.

3.10 Shipping

Shipping is provided under our Shipping Policy.

Unless a product page states otherwise:

  • orders of $10 or more qualify for free shipping;
  • orders below $10 are charged $5.99;
  • normal order processing is approximately 1–3 business days; and
  • estimated transit is approximately 5–10 business days after dispatch.

Shipping estimates are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

3.11 Returns and Refunds

Returns are governed by the separate Return and Refund Policy.

Customers should review that Policy before purchasing, particularly because jewelry may be affected by wear, personal use, chemicals, moisture, and physical handling.

3.12 Prohibited Activities

You may not use the website to:

  • violate applicable law;
  • commit fraud;
  • impersonate another person;
  • interfere with website operation;
  • introduce malicious software;
  • attempt unauthorized access;
  • scrape or harvest information through unauthorized means;
  • misuse customer-service channels;
  • submit false claims;
  • manipulate transactions;
  • abuse promotional programs; or
  • engage in conduct that could reasonably damage the website or other customers.

3.13 Intellectual Property

Unless otherwise stated, website content may include:

  • photographs;
  • product descriptions;
  • graphics;
  • logos;
  • text;
  • page layouts;
  • design elements;
  • trademarks;
  • trade dress; and
  • other intellectual property.

Such material may be owned by or licensed to the website operator.

You may not reproduce, distribute, modify, republish, sell, or commercially exploit website content without appropriate authorization.

3.14 Third-Party Services

The website may rely on third parties for services such as:

  • payment processing;
  • hosting;
  • analytics;
  • shipping;
  • email;
  • security;
  • fraud prevention; and
  • other technical functions.

Third-party services may have their own terms and privacy policies.

3.15 Consumer Protection

SilkDrapeCo intends to conduct its commercial activities consistently with applicable consumer-protection requirements.

The Florida Deceptive and Unfair Trade Practices Act, including Fla. Stat. §501.204, addresses unfair methods of competition and unfair or deceptive acts or practices in trade or commerce.

Nothing in these Terms is intended to waive rights that cannot lawfully be waived under applicable law.

3.16 Disclaimer

To the fullest extent permitted by law, the website and its content are provided subject to the limitations and conditions stated in these Terms.

We do not guarantee that:

  • the website will always be available;
  • every product will always remain in stock;
  • product listings will never contain typographical errors;
  • shipping services will never experience delays; or
  • the website will be completely free from technical interruptions.

Nothing in this disclaimer limits rights or remedies that applicable law does not permit us to exclude.

3.17 Limitation of Liability

To the fullest extent permitted by applicable law, H&G FACILITIES USA CORP will not be responsible for indirect, incidental, special, consequential, or similar damages arising from website use or product transactions except where such limitation is prohibited by law.

This section does not attempt to exclude liability that cannot legally be excluded.

3.18 Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles to the extent permitted by applicable law.

3.19 Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

3.20 Changes to These Terms

We may update these Terms from time to time.

Updated Terms become effective when posted unless another effective date is stated.

Continued use of the website after an update may constitute acceptance of the revised Terms to the extent permitted by applicable law.